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Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will show up. It offers thorough info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of tutorial video clips explaining how to use our Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you searching for, take a glimpse at our comprehensive Frequently Asked Questions section, which includes questions asked by real individuals and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new entries so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can contact our great team of support engineers available 24-7 and eager to help you with any question. Each trouble ticket you submit will be responded to in less than 1 hour (the average response time is about 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 196820

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com